Your data is never used to train our models.
Data submitted through the platform (uploads, AI-generated content, connector activity) is retained in the Data Vault for the duration of your contract, immutable and not deletable by users or admins, to preserve audit integrity.
When your contract ends, your data can be deleted on request — retention during the engagement does not conflict with your right to erasure afterward. Where no contract specifies a period, AI interaction data defaults to 90-day retention before secure deletion.
EU customer data is hosted on AWS in Frankfurt, Germany (eu-central-1).